U.S. Commerce Association Awards Client Growth Consultants Best of 2011 Award


Client Growth Consultants, Inc. Receives 2011 Best of Grinnell Award 

U.S. Commerce Association’s Award Plaque Honors the Achievement

NEW YORK, NY, September 10, 2011 -- Client Growth Consultants, Inc. has been selected for the 2011 Best of Grinnell Award in the Business Management Consultants Employee Retention category by the U.S. Commerce Association (USCA).

The USCA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

This is the first year that a business has qualified as a Four-Time Award Winner. Various sources of information were gathered and analyzed to choose the winners in each category. The 2011 USCA Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.

About U.S. Commerce Association (USCA)

U.S. Commerce Association (USCA) is a New York City based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.

The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.

SOURCE: U.S. Commerce Association

U.S. Commerce Association
Email: PublicRelations@uscaaward.com
URL: http://www.uscaaward.com


Develop a Stronger and More Cohesive Team

I’m often asked, “How can I develop a stronger and more cohesive team?”  The answer is not as simple as waving a magic wand but here is one imperative suggestion to building your team that I’d like to offer here.

“Everyone on the team should be continually training their replacement!”  Yes that’s right, train the people around you just like they were going to replace you.  And I direct this to ALL levels within your organization, from the mail room to the board room.

A few thoughts to ponder;

1.       You know your “job” and you are very good in the performance of your responsibilities!
2.      In the event of your absence, whether planned or unplanned, who will or is totally qualified to act on your behalf without any disruption in the process of your everyday tasks?
3.      How would you feel if your boss said, “I’d like to promote you to the next level in our company, but we don’t have anybody to take your place, so no promotion at this time?”
4.      Are you carrying a heavy load while people around you seem to have more leisure time at work?

Here is my logic with this concept;

To begin with, there is absolutely no room for paranoia in the work place.  I’ve heard people say half heartedly, “soon he will know as much or more than me then he’ll want my job.”  This is stinking thinking folks and needs to be out of the workplace.  All employees want the opportunity to grow. 

The best way to grow an employee and improve his/her confidence level,  is to continually offer them education and a feeling of being wanted, needed and respected.  Making a person stronger by giving them additional knowledge or tools will help your team.  Employees will become contributors and not just a warm body going through the motions.

TIP:  My message today is a challenge to give this concept a try.  Pick one employee and start giving him/her slightly more responsibility.  Do this immediately after you take the time to explain to them your goal and plan and that you’d like them to learn more and add more value to the team.  And don’t forget to tell them that you expect them to “train the people around themselves just like they are going to replace you.” 

A few years ago, I had the President of a company have his Marketing Department make several banners for the office and plant area that said, “EVERYONE ON OUR TEAM SHOULD BE CONTINUALLY TRAINING THEIR REPLACEMENT!”  And in small print it said, “See your supervisor for details”.  The results were multiple company meetings explaining this concept and low and behold, production went up, employee retention improved, and people even looked happy to be there.  What have you got to lose? Give it a try and I’d certainly be interested in your results.

George F. Mancuso, CPC
Employee Retention Specialist
Client Growth Consultants