Q: I am the president of a 100 employee manufacturing plant
in the Midwest. I feel like I must always be a strong leader that cares about
and deals affectively with people at all times.
Can you offer any “magical” guidelines for me personally and that I can
share with all of my employees at all levels?
Marvin L., Des Moines, IA
Marvin L., Des Moines, IA
A: I love
your term, “magical.” I really do wish I
could waive the magic wand and poof…. all will be beautiful. LOL.
Let me offer you a few considerations that might help guide
you in your work environment to recognize, understand, value and apply emotions
effectively.
1.
AWARENESS:
You must be confident in knowing who you are and understand the impact
on others of your strengths and weaknesses.
2.
REGULATION:
You must have the responsibility to manage your own feelings, thoughts
and actions in a positive way that allows you to maintain an intrinsic and high
standard of integrity.
3.
MOTIVATION:
As a leader or a member of a team, you have an obligation to develop continuously,
your personal resources to the ever-changing, increasing demands of your
profession.
4.
AWARENESS: You must understand and be
sensitive to the feelings, needs and concerns of the people around you that you
“serve.”
5.
RELATIONSHIPS:
You bear the greatest responsibility for establishing, nurturing and
where necessary, resolving differences with your interpersonal relationships
with colleagues and again, the people you “serve.”
6.
INFLUENCE:
You have an obligation to foster desirable responses in others by
serving as a role model as well as challenging, inspiring, enabling and
encouraging everyone to work together
toward mutual goals. In part, you
achieve this by not being a micro-manager.
While these suggestions may not always be successfully
applied, I hope they will be helpful reminders to you to always strive to be
the highest quality of professional at all times.
Regards,
George F. Mancuso, CPC, CEO
Client Growth Consultants, Inc.
